Insurance Module
Functions
The functions to be discussed are:
Creating
a New Record
To start a new record click the
New button. At the dialog below complete each field. In Phone
Number
be sure to enter the entire number with dashes. A sample completed
dialog
is also shown. Once a new record is started you should complete
and
update all fields.
Finding an Insurance
To find a record using the standard find
dialog below click Find...
and complete as many fields as needed to help you search.
- The Insurance Name
field is for any part of the
name
- If you know the Insurance
Code enter it
- If you have the patient's
insurance card and there is a
phone number on it, enter that number in the Any Phone or Fax
field.
- In Address(partial OK)
enter any part of the address.
If you have the post office box number, enter it here to search on. For
example,
if the address on the insurance card is "Post Office Box 7739", then
enter
just "7739" and click Find.
If you need to search for an insurance
carrier
using different fields than is in the dialog below, hold down the ctrl
key on the keyboard and click Find. This creates an "open
screen find"
which allows you to search using ANY of the fields on the screen. You
could
search for any insurance, for example, that you accept Assignment
on, or have an ECS# if Pri of "1" (Medicare carrier by the
way!) Once
you enter your search criteria press the enter key on the
keyboard.
Print
Label
If you want to print an
address
label for this carrier
click
the Print button. Unless you have background label printing you
will
need to switch to your Dymo LabelWriter before printing.
Creating a List and
working
with it
Often, you need to see a list of available insurances in your effort to
find
the correct one or make changes to that set of records. In the
example
illustrated, a pick list for all Blue
Shield
carriers was created as follows:
- The Find
button was clicked
- Blue
Shield
was entered as the Name and Continue clicked.
- Since
more than one record matches, a “pick
list” is created.
- To review a specific insurance,
click on its name and you will be returned to the entry screen
Replacing values
There are several columns of
information about each carrier located on
the right. These five fields are the most frequent ones that need to be
changed
for multiple records at one time. These fields are: NAIC, ECS
(ECS# if Pri), Affil (Affilliates), PL (Link to
Provider
No) and CL (Consultant Link). Above each column is
a checkbox
icon
. If you click one you get a dialog
like the one below
asking if you want
the current set of records to have the same value as the record as you
are
in. In this example Blue
Shield of PA is the
Deleting Records
We recommend that you do not delete
any insurances records unless you
are absolutely sure no patient is using it. If the current records is
being
used by patients and you try to delete the records you will get
a
dialog like the one below:
If the
records has no associated patients
the
dialog below appears.
The NAIC Codes
database
The Insurance Codes database stores clearinghouse
information
on
over 1900 insurance carriers. To see if one of your insurances can have
its
claims sent to our clearinghouse, click the NAIC Codes button
on the
top of the screen. The information in this database cannot be altered.
The
screen below appears.
- To search for an insurance click Find
and
then enter your search criteria into the correct field and press enter
on
the keyboard.
The list below appeared we
did a find
putting "Aetna" in the Insurance Name field. The Toggle View
button changes the view from list to that individual record's
information.
[Click
here
to enlarge above image]
- If you found the insurance you want to send
electronically
note if it is participating or non-participating in the Payer Type
field.
- To copy the NAIC or MG Code to use for
your Insurance Module record, click the related clipboard icon.
Then
return to Insurances and paste the value in the corresponding
field
of the correct record.
Current Subscribers
To see a list of all patients with the
current
insurance, click the Subscribers tab. If you are on a network workstation you
will
get the dialog below.
A
scrollable
list of all patient’s will be created! Click the red Go arrow
to see
that patient's record. To print a list of patients with one particular
insurance,
go to the Coverages Module.
Cap Check
To get to the Cap Check screen
where
capitation checks can be viewed, posted or altered a previous, click
the
Cap Check tab. The administrator's password is required at the
dialog
below. If you enter the wrong password the action is logged.
Once you enter the correct password the area below appears where you
can view, edit or delete capitation checks. The movement of records
here
uses the same process as in the Billing Module. You would enter
the
new capitation check in the top temporary fields and then click the
green
down arrow
. All the fields must be
completed.
To change an entry click
the red up arrow
to bring that record up
into the temporary fields. When
completed
click the down arrow
. To delete a check click the delete icon
. This
action will be logged. The checks entered will
appear on your daily
reports.
Last updated 8/14/2004