Insurance Module Functions
The functions to be discussed are:
Creating a New Record
To start a new record click the New button. At the dialog below complete each field. In Phone Number be sure to enter the entire number with dashes. A sample completed dialog is also shown. Once a new record is started you should complete and update all fields.








Finding an Insurance

To find a record using the standard find dialog below click Find...



and complete as many fields as needed to help you search.

If you need to search for an insurance carrier using different fields than is in the dialog below, hold down the ctrl key on the keyboard and click Find. This creates an "open screen find" which allows you to search using ANY of the fields on the screen. You could search for any insurance, for example, that you accept Assignment on, or have an ECS# if Pri of "1" (Medicare carrier by the way!) Once you enter your search criteria press the enter key on the keyboard.
  
Print Label
 If you want to print an address label for this carrier click the Print button. Unless you have background label printing you will need to switch to your Dymo LabelWriter before printing.


Creating a List and working with it
Often, you need to see a list of available insurances in your effort to find the correct one or make changes to that set of records. In the example illustrated, a pick list for all Blue Shield carriers was created as follows:




Replacing values
There are several columns of information about each carrier located on the right. These five fields are the most frequent ones that need to be changed for multiple records at one time. These fields are: NAIC, ECS (ECS# if Pri), Affil (Affilliates),  PL (Link to Provider No) and CL (Consultant Link). Above each column is a checkbox icon . If you click one you get a dialog like the one below asking if you want the current set of records to have the same value as the record as you are in. In this example Blue Shield of PA is the



Deleting Records
We recommend that you do not delete any insurances records unless you are absolutely sure no patient is using it. If the current records is being used by patients and you try to delete the records you will get a dialog like the one below:



If the records has no associated patients the dialog below appears.




The NAIC Codes database
The Insurance Codes database stores clearinghouse information on over 1900 insurance carriers. To see if one of your insurances can have its claims sent to our clearinghouse, click the NAIC Codes button on the top of the screen. The information in this database cannot be altered. The screen below appears.


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The list below appeared we did a find putting "Aetna" in the Insurance Name field. The Toggle View button changes the view from list to that individual record's information.



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  • If you found the insurance you want to send electronically note if it is participating or non-participating in the Payer Type field.
  • To copy the NAIC or MG Code to use for your Insurance Module record, click the related clipboard icon. Then return to Insurances and paste the value in the corresponding field of the correct record.

Current Subscribers
To see a list of all patients with the current insurance, click the Subscribers tab. If you are on a network workstation you will get the dialog below.




A scrollable list of all patient’s will be created! Click the red Go arrow to see that patient's record. To print a list of patients with one particular insurance, go to the Coverages Module.





Cap Check 
To get to the Cap Check screen where capitation checks can be viewed, posted or altered a previous, click the Cap Check tab. The administrator's password is required at the dialog below. If you enter the wrong password the action is logged.



Once you enter the correct password the area below appears where you can view, edit or delete capitation checks. The movement of records here uses the same process as in the Billing Module. You would enter the new capitation check in the top temporary fields and then click the green down arrow
. All the fields must be completed.




To change an entry click the red up arrow to bring that record up into the temporary fields. When completed click the down arrow . To delete a check click the delete icon . This action will be logged. The checks entered will appear on your daily reports.

Last updated 8/14/2004